Answers to the most common questions about Spring Light's custodial wallet and digital asset transfer service. Can't find what you're looking for? Contact us.
Yes. Spring Light LLC is registered with FinCEN as a Money Services Business (MSB # 31000287411075) and is licensed by the Washington State Department of Financial Institutions as a money transmitter (NMLS # 550-MT-121772). Both are independently searchable.
Spring Light LLC is headquartered at 4270 S Mead St, Seattle, WA 98118, United States.
The FinCEN MSB registration referenced on this site is held in the name of AWASHDIRECT LLC under MSB Registration Number 31000287411075. See our compliance page.
You'll need a valid government-issued ID (passport, driver's license or national ID), and you'll complete a brief liveness selfie check. Higher verification tiers also require proof of address and a source-of-funds questionnaire.
Most KYC checks complete within minutes. Cases that require manual review or enhanced due diligence may take additional business days.
Spring Light currently focuses on individual (natural person) accounts. Institutional onboarding is handled case-by-case under enhanced due diligence — please contact us at admin@springlightllc.com.
One verified individual is permitted one account. Operating multiple accounts to circumvent transaction limits is prohibited.
BTC on Bitcoin mainnet, ETH on Ethereum mainnet, and USDT on Ethereum (ERC-20). See supported assets.
Generate a deposit address in your wallet for the relevant asset, send the asset on the correct network, and wait for the required network confirmations.
Internal review and on-chain confirmation typically complete within minutes to a few hours, depending on network conditions and transfer size. Larger or higher-risk transfers may be paused for compliance review.
Transfer limits depend on your verification tier. See the Fees & limits page for the current schedule.
No. Spring Light is a custodial wallet and digital asset transfer service. We do not offer trading, leverage, derivatives, lending, staking or yield products of any kind.
Customer assets are held in segregated custodial wallets, with the majority held in offline cold storage. Outbound transfers require multi-party approvals.
No. We do not lend out, rehypothecate or use customer assets for our own treasury or yield activities.
Multi-factor authentication is required, and you can whitelist withdrawal addresses. We notify you of sign-ins and outbound transfers. See Security.
Contact admin@springlightllc.com. Account recovery requires identity re-verification consistent with our compliance program.
Yes, where required by law. We file suspicious activity reports and respond to lawful requests from U.S. and applicable state authorities.
Service availability varies by jurisdiction. Please review our restricted jurisdictions list before opening an account.
No. Cryptoassets are not legal tender, are not backed by any government, and are not covered by FDIC or SIPC insurance.
We provide account statements and transaction history that you can use to support your own tax filings. We do not provide tax advice.
No. Our fees are listed openly on our Fees page. We do not embed undisclosed spreads in transfer execution.
No. Active KYC-verified accounts are not charged a custody fee. After 12 months of inactivity, a small handling fee may apply.